🔄 Return Policy

FARM WORK TARIM – Hassle-Free Returns for Your Peace of Mind

At FARM WORK TARIM, customer satisfaction is our priority. We understand that purchasing agricultural machinery is a big investment. That’s why we have a transparent and fair return policy to protect our customers.

✅ 1. Eligibility for Returns

You may request a return or exchange if:

• The product was damaged or defective upon delivery
• You received the wrong product or model
• The item is unused, in original condition, and reported within the allowed time

⏳ 2. Return Request Period

• Returns must be requested within 7 days of delivery
• After 7 days, all sales are considered final

📦 3. Conditions for Return

To be eligible, the product must:

• Be in original packaging
• Not be used or installed
• Include all original parts and documents (invoice, warranty card)

🔧 4. Non-Returnable Items

• Used or installed machinery
• Custom-built or modified tractors
• Spare parts not in their original packaging
• Products damaged due to misuse or accidents

🚚 5. Return Process

1. Contact our team at +90 535 086 97 27 or email us
2. Provide order number, reason for return, and photos if applicable
3. We’ll review your request and arrange a return or exchange
4. Once received and inspected, we’ll issue a refund, replacement, or store credit

💰 6. Refunds

• Approved refunds are processed within 7–14 business days
• Shipping or delivery costs are non-refundable unless the return is due to our error

🌍 7. International Returns

If you’re an international customer, please contact us to discuss the return process, shipping costs, and customs considerations.

📞 Need Help?

For all return or warranty questions:
📱 Phone: +90 535 086 97 27
📧 Email: info@farmworktarim.com